[2016-09-13] Samsung Software Patch for Note 7 Only Lets Devices Charge up to 60 Percent to Avoid Battery Explosions

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Samsung is patching its recalled Note 7 for people in South Korea who don’t want to return their devices. The software update will attempt to avoid any battery explosions by only letting devices charge up to 60 percent, the AP reports, and will roll out on September 20th. Samsung advertised the patch on the front page of a Korean newspaper, the Seoul Shinmun, today. The company hasn’t yet said whether the update will be available abroad or whether users will be forced to patch.

In the 12 days since Samsung recalled 2.5 million of its Note 7 phones over batteries overheating and exploding, US carriers have suspended their sales of the phone and the Federal Aviation Administration began "strongly advising" people not to take the devices on planes. So far there have been more than 70 cases of the phones overheating in the US.

Samsung is reportedly going to start shipping new phones in South Korea on September 19th and launched an exchange program in the US earlier this month. Replacement phones in the US will be marked with a blue S on the box.

Earlier news:

Samsung will reportedly issue worldwide recall of Galaxy Note 7
Reports of exploding batteries may lead to an unprecedented response

Samsung is preparing to announce a massive and global recall of its brand new Galaxy Note 7 smartphone, according to South Korea's Yonhap news agency. The Korea Herald also reported earlier that Samsung is "considering" a recall. The drastic and unprecedented step would be a direct result of Samsung's ongoing investigation into reports that the Note 7's battery has exploded while charging, and Samsung could announce a recall as soon as this coming weekend.

Just yesterday, it was reported that Samsung had decided to delay Note 7 shipments while investigating the claims, and it would appear that the company might've found a serious cause for concern. A Samsung spokesperson confirmed to The Wall Street Journal that shipments have been halted, though couldn't comment on whether the release would be affected around the world. The Verge has reached out to Samsung and all major US mobile operators for comment.


Yonhap claims that Samsung is currently in discussions with carriers that have already launched the Note 7 — Verizon Wireless is mentioned by name — about how the recall process will be handled. The company has also reportedly ordered UK carriers to halt the Note 7's planned launch in that region next week. "Results of the investigation and relevant countermeasures will be made public this weekend or early next week at the latest," the official said, speaking on condition of anonymity. This unnamed Samsung official told Yonhap that the battery issue impacts less than 0.1 percent of Note 7 devices sold thus far, but clearly the company is unwilling to take chances.

A widespread recall of the well-received Note 7 would deal a major blow to Samsung's mobile business at a time when many view the company's latest smartphone lineup as its best yet. When questioned about the recall rumor, a Samsung spokesperson didn't provide a direct conformation or denial, instead giving The Verge the following statement:

We are conducting a thorough inspection. We will share the findings as soon as possible. Samsung is fully committed to providing the highest quality products to our consumers.
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